Your order will be sent from our warehouse within 2-4 work days after you place your order.
On the day we send your package, you will receive a text message or e-mail with information about delivery.
We accept returns that are sent to us within 14 days after we ship the order to you (the shipping date).
Send an e-mail to firstname.lastname@example.org containing your order receipt, and we will get back to you within 1-3 days with instructions about how to return your order.
Find more information about your rights of return and requirements for returned goods under §7 here.
Find information about warranty under §10 here.
Christmas gifts, bought after November 24th., can be returned until January 7th. All requirements regarding returned goods must be fulfilled. Read them under §7 here.
For questions and inquiries please send an e-mail to email@example.com