Your order will be sent from our warehouse in Aarhus, Denmark within 1-3 work days after you place your order*

We ship with GLS to all EU countries, as well as to Switzerland and Norway. In regions where GLS does not operate directly, your order will be delivered by one of GLS’s trusted partner couriers.

We accept returns that are sent to us within 14 days after we ship the order to you (the shipping date)*

Send an e-mail to info@rodtnesbags.com containing your order receipt, and we will get back to you within 1-3 days with instructions about how to return your order.

You will receive a return form and the address for the warehouse in Aarhus, Denmark, when you contact us on the e-mail above.

When returning an item, it must be sent back in its original condition and include all accompanying packaging materials - such as protective covers, foam inserts, stuffing, plastic bags, and any other components that were part of the delivery.

Kindly note that return shipping costs are at the customer's own expense.

*Christmas gifts purchased after November 24th can be returned until January 7th of the following year, provided all standard return conditions are met.