Your order will be sent from our warehouse in Aarhus, Denmark within 1-3 work days after you place your order.

We ship with GLS to all EU countries, as well as to Switzerland and Norway. In regions where GLS does not operate directly, your order will be delivered by one of GLS’s trusted partner couriers.

We accept returned items that are sent back to us no later than 14 days after receipt.*

Send an e-mail to info@rodtnesbags.com containing your order confirmation e-mail, and we will get back to you within 1-3 days with instructions about how to return your order.

When you contact us on the e-mail above, you will receive a return form with instructions and the address for the warehouse in Aarhus, Denmark.

When returning an item, it must be sent back in its original condition and include all accompanying packaging materials - such as protective covers, foam inserts, stuffing, plastic bags, and any other components that were part of the delivery.

Kindly note that return shipping costs are at the customer's own expense.

*Christmas gifts purchased after November 24th can be returned until January 7th of the following year, provided all standard return conditions are met.